一、360° 全景词汇
食宿安排:
offer 提供
provide 提供
reimbursement 赔偿;报销
invoice 发票
饮食:
meal 膳食
food 食物
drink 饮料
restaurant 餐馆
住宿:
hotel 旅店
accommodation 住宿
交通:
subway 地铁
train 火车
taxi 出租车
bus 公共汽车
ferry 渡轮
long-distance bus 长途车
航班动态一
二、360°全景高频句
1.如果延误超过4小时，我们会为您提供食宿。
If the delay lasts for more than 4 hours, we will be responsible for your meals and accommodations.
2我们每30分钟会通知最新安排。
We’ll announce the latest arrangement for you every 30 minutes.
- 请稍事休息，等待我们的后续解决方案。
Please have a rest and wait for our further solutions. - .航空公司会为您支付食宿。
our company will pay for the meals and accommodations. - 感谢您的理解与合作。
Thank you for your understanding and cooperation. - . 很抱歉让您久等了。
We’re terribly sorry to keep you waiting. - 我们将为您提供免费食宿。
We will provide free food and accommodations for you. - 你可以自己找旅店，并保留发票以供报销。
You can find a hotel by yourself and keep invoice for reimbursement. - 需要免费食宿的乘客，请到9号柜台登记。
Passengers who need free accommodations please register at Counter 9. - 我们建议您更换交通方式。
We suggest you transfer to other transplantation. - 请保留好发票以供报销。
Please keep your invoice for reimbursement.
三、360°实景会话
Dialogue 安排食宿
如果延误超过4小时，我们会为您提供食宿。
If the delay lasts tor more than 4 hous we will be responsible for your meals and accommodations.
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Joh: Helo I’m cheking in for the fligh to Beijing.
Karol: sory. sir. Your fight has been delayed due the mechanical problem.
Joseph: What’s the extent of the delay?
Karol: It’s hard to say.
Joseph: Do I have to wait here for the whole night?
Karol: Don’t wory about that. If the delay lasts for more than 4 hours, we will be responsible for your meals and accommodations.
Joseph: When shall we know if I can leave today?
Karol: We’ll announce the latest arrangement for you every 30 minutes. Please have a rest and wait for our further solutions.
Joseph: Am I supposed to pay for the meals and accommodations?
Karol: No, sir. Our company will pay for that.
Joseph: Thank you for telling me all this.
Karl: Thank you for your undertanding and cooperation
约瑟夫:你好，我想办理去北京航班的登机手续。
卡洛:不好意思，先生。您的航班由于机械故障原因延误了。
约瑟夫:延误有多严重?
卡洛:很难说。
约瑟夫: 那我是要整晚都在这儿等么?
卡洛:别担心。如果延误超过4小时，我们会为您提供食宿。
约瑟夫:那我什么时候知道今天是否能够离开?
卡洛:我们每30分钟会通知最新安排。请稍事休息，等待我们的后续解决方案。
满际夫:我应该自己付食宿的钱么?
卡洛:不用，航空公司会为您支付。
的瑟夫:谢谢你告诉我这些。
卡洛:感谢您的理解与合作。
Dialogue 2 为旅客提供选择
请保留好发票以供报销。
Please keep your invoice for reimbursement.
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Karol: We’re terribly sorry to keep you waiting. But I’m afraid the flight won’t departure today owing to the heavy snow here. We will provide free food and accommodations for you.
Billy: Sorry, but I have to go back to Beijing.
Karol: In that case, we suggest you transfer to other transplantation. High-speed railway should be a good choice.
Billy: What about my expenses?
Karol: The transportation fees are on our account. Please keep your invoice for reimbursement.
Blly: AlI right. I should go now.
Karol: I apologize for the inconvenience.
Bll: That’s be all right.
卡洛:很抱歉让您久等了。由于大雪天气，航班今天恐怕不能起飞，我们将为您提供免费食宿。
比利:抱歉，可我今天必须要回北京。
卡洛:这样的话，我们建议您更换交通方式。高铁就是不错的选择。
比利:那费用怎么办?
比利:交通费用由我们承担。请保留好发票以供报销。
比利:好吧，我该走了。
卡洛:对于这切不便，我很抱歉。
比利:没关系。
迷你TPS
航班延误旅客食宿怎么办?
(1)航空公司自身原因，包括机务维护、航班调配、机组等造成航班在始发地延误或取消，航空公司应当向旅客提供餐食或住宿等服务;
(2)非航空公司的原因，包括由于天气、突发事件、空中交通管制、安检以及旅客等因素。航空公司应协助旅客安排餐食和住宿，费用由旅客承担;
(3)航班在经停地延误或取消，或国内航班发生备降，无论何种原因，航空公司均应负责向经停旅客提供餐食或住宿服务。
